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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hannah Horton

Hannah Horton

November 13, 2024

5  out of  5
rating by Hannah Horton
"Always very responsive, kind considerate and helpful!"
We responded:
"Hey Hannah! Thanks so much for taking the time to leave our office a great review and kind words. We are so happy we are meeting your expectations. We greatly appreciate you as a customer so please let us know if ever need anything or have any questions. Thanks again 👍🏼 Mary"
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Raygan Stewart

November 5, 2024

5  out of  5
rating by Raygan Stewart
"Super nice, very helpful, and knowledgeable!!!"
We responded:
"Thank you so much for your kind review Raygan! We are so happy we could provide excellent service to you! Please let us know if you ever have any needs!"
Profile photo of Joyce Bunn

Joyce Bunn

October 25, 2024

5  out of  5
rating by Joyce Bunn
"Mary & her staff go out of their way to be helpful with any issue. They are all prompt, efficient, professional but most of all human & humble. Mary came to the site one time when I was involved in a MVA. It was so comforting to have her there. This is a great State Farm office!"
We responded:
"Thank you so much, Joyce, for the kind words! We are so thankful to have you as part of our State Farm family! We strive to make all of our customers feel exactly as you described, comforted. "
Profile photo of Luke Hancock

Luke Hancock

September 19, 2024

5  out of  5
rating by Luke Hancock
"As a member of State Farm with Mary Rokicki as my agent, Jersey has done an amazing job helping me through a total loss and helping me get pointed in the right direction with my gap claim! Thanks Jersey!"
We responded:
"Thank you so much for the kind review! We do our best to offer the best customer service at all times, and so thankful we could get you pointed the right way! Thanks again for taking the time to leave a review. "
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Brandon Chappell

September 11, 2024

5  out of  5
rating by Brandon Chappell
"Mary was not only helpful but knowledgeable and professional as well..I was insured in no time stress-free! Thankyou for your time"
We responded:
"Wow! Thanks Brandon for taking the time to leave such a positive review. So glad we can provide such a great experience and appreciate the opportunity for your business❤️"
Profile photo of Stephanie Mercer

Stephanie Mercer

September 10, 2024

5  out of  5
rating by Stephanie Mercer
"The team here has been so amazing to work with. They have made the process of obtaining new insurance smooth and easy. They are also very quick to answer any questions you might have!"
We responded:
"Wow, thank you so much for taking the time to give us kudos like that. So happy you are having a good experience because we certainly do our best to make sure our customers are taken care of. We greatly appreciate your business and once again thanks so much for the kind words👍 - Mary "
Profile photo of Jessica White

Jessica White

August 23, 2024

5  out of  5
rating by Jessica White
"A+ customer service i absolutely love arika she made things so easy worked with me to find the best deals and was knowledgeable about everything and explained it to me also helped me learn a few things along the way! Highly recommend her!!"
We responded:
"Wow! Thank you for the glowing review of Arika. I am so pleased she was able to provide a remarkable customer experience. We greatly appreciate your business and thanks again!❤️ -Mary"
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tammy friend

August 21, 2024

5  out of  5
rating by tammy friend
"Customer service is above and beyond. Thank you for your help with all my insurance needs."
We responded:
"Hey Tammy. Thanks so much for taking the time to leave our office a great review and kind words. We are so happy we are meeting your expectations. We greatly appreciate you as a customer so please let us know if you ever need anything or have any questions. Thanks again👍 Mary "
Profile photo of Ayaz Shaikh

Ayaz Shaikh

August 13, 2024

5  out of  5
rating by Ayaz Shaikh
"Excellent follow up and customer service. Jersey and the rest of the Rokicki team are very professional. Highly recommend."
We responded:
"Thank you so much for the positive review! We are happy we can help you! "
Profile photo of Margaret Bass

Margaret Bass

August 12, 2024

5  out of  5
rating by Margaret Bass
"They are very helpful with all me needs very nice and easy to talk to"
We responded:
"Thank you Margaret! "
Profile photo of Krystal Flint

Krystal Flint

August 9, 2024

5  out of  5
rating by Krystal Flint
"Very friendly and easy to work with!"
We responded:
"Thank you for the kind review Krystal! "
Profile photo of Karen Casebolt

Karen Casebolt

August 9, 2024

5  out of  5
rating by Karen Casebolt
"Mary & her team are the best! So helpful with any & everything that comes up. I always appreciate their help! 🌸😊"
We responded:
"Thank you Karen! We are so glad we could help! "
Profile photo of Linda Peerman

Linda Peerman

August 6, 2024

5  out of  5
rating by Linda Peerman
"Very prompt service!?"
We responded:
"Thank you Linda! "
Profile photo of Blaster 17

Blaster 17

August 5, 2024

5  out of  5
rating by Blaster 17
"This is the best State Farm agency in town! Kayla has helped my parents for years and since I just bought my first car, I feel even more confident in the customer service they provide. Kayla took the time to explain all of my coverages and what I would be paying. I know my car insurance is in good hands with Mary and her team!"
We responded:
"Thanks Dan! We are glad to have you with us! "
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eva schmitz

July 29, 2024

5  out of  5
rating by eva schmitz
"I can’t say enough about how all in the agency are extremely nice and professional - going out of their way to provide a positive customer experience. Kudos to the great team!"
We responded:
"Thank you Eva! We are happy to hear that! "
Profile photo of Deena Talbert

Deena Talbert

July 28, 2024

5  out of  5
rating by Deena Talbert
"It is a pleasure to work with this office. Whether I call or go in, the staff is friendly, knowledgeable, and helpful. Kayla C is quick and efficient. Her explanations of options or policy features was helpful, as always. Customer service is alive and well here."
We responded:
"Thank you so much Deena! We love having Kayla on our team! "
Profile photo of Tykesea Jones (Kese')

Tykesea Jones (Kese')

July 26, 2024

5  out of  5
rating by Tykesea Jones (Kese')
"I just want to say thank you so much to Kayla! You are so amazing! You were very understanding, polite, patient and have EXCELLENT customer service! I can’t thank you enough for making it happen for me as far as getting car insurance! If anyone would like to go State Farm, I recommend 100 percent! They work with you and are very kind! Ask for Kayla!☺️"
We responded:
"Thank you Tykesea! We love having Kayla on the team! "
Profile photo of John Pohl

John Pohl

July 26, 2024

5  out of  5
rating by John Pohl
"Always helpful and quick service. I have been with Mary Rokicki and State Farm for quite some time now and have zero complaints. If you need a State Farm agent I would definitely recommend this agency."
We responded:
"Thank you John! "
Profile photo of Regina Pulley

Regina Pulley

July 10, 2024

5  out of  5
rating by Regina Pulley
"Excellent customer service!!! Very knowledgeable and willingness cover all your bases!"
We responded:
"Thank you Regina! "
Profile photo of Shawn Vogt

Shawn Vogt

July 10, 2024

5  out of  5
rating by Shawn Vogt
"Always very friendly and happy to answer all questions."
We responded:
"Thanks Shawn for the kind words! "
Profile photo of Pamela Schenk

Pamela Schenk

June 26, 2024

5  out of  5
rating by Pamela Schenk
"Mary has always been very service oriented and customer oriented! Can’t go wrong with Mary as your agent!"
We responded:
"Thanks Pam! We appreciate you! "
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Susan

April 23, 2024

5  out of  5
rating by Susan
"Fast friendly professional service and I will recommend you to anyone that has a need for insurance"
We responded:
"Thank you Susan! "
Profile photo of Jessica Shipp

Jessica Shipp

April 1, 2024

5  out of  5
rating by Jessica Shipp
"Kayla is awesome to work with! She answered every question thoroughly and makes every process seamless."
We responded:
"Thanks Jessica! We love having Kayla on our team and happy to have YOU as our State Farm neighbor! "
Profile photo of Jenny Martin

Jenny Martin

April 1, 2024

5  out of  5
rating by Jenny Martin
"They made it so easy to switch and loved the quotes on home and auto"
We responded:
"Thanks so much for the review Jenny, we are happy to have you with us!"
Profile photo of Matthew Cullen

Matthew Cullen

March 19, 2024

5  out of  5
rating by Matthew Cullen
"Great prices, nice customer service and quick work!"
We responded:
"Thank you so much for the kind words! "